Refund and cancellation policy

Effective date: October 6, 2026

We aim to give you reliable TV streaming. Please read this refund and cancellation policy before you buy.

1. Subscription and billing

Plans are prepaid for the period you choose, such as a day, a month, three or six months, a year or two years.

Money-back guarantee: if the service does not work for you, you can ask for a refund within 7 days of your payment.

Because our service is digital and delivered instantly, refunds after that 7-day window are not available.

Change of mind after the refund window has passed
Compatibility issues with your device or network (please request a trial before subscribing)
Service interruptions caused by your internet provider, VPN or other third parties
Misuse of the service or violation of our terms and conditions

Contact our support team on WhatsApp or at [email protected] within 7 days of your payment. Requests after that period are not considered.

If your refund is approved, it is returned to your original payment method within 7 to 14 business days.

You can stop your subscription at any time by contacting support.
Your subscription stays active until the end of the period you paid for.
Cancelling prevents future renewals but does not refund the current period outside the refund window.

We may update this policy at any time. Changes are posted on this page with a new effective date.

Questions about this policy? Email [email protected].